How long does it take until I receive my order?

The average delivery time for our packages is 5 to 10 business days. We are a company that cares about the environment and wants to do its part to make the world a better place. Once we reach our minimum order quantity, we will ship all orders at once. We hope you understand this and are willing to help us make a difference.

How can I track my order?

Once your order has been shipped, you will receive a tracking number that you can use to track your package online via our tracking page. Please also check your spam folder, as our emails may sometimes end up there. Please note that it may take a few business days for the tracking system to become active.

I’m missing some items — how is that possible?

Some orders are shipped in separate packages due to weight restrictions. To ensure product quality, the items you ordered may come from different suppliers. If you order multiple products at the same time, it’s possible that they won’t all be delivered together. Don’t worry — your order is on its way. The rest of your order is usually delivered within 1 to 3 business days.

What should I do if I receive a damaged delivery?

Unfortunately, it can happen that your order gets damaged during delivery. As a customer, there is nothing you can do to prevent this. In that case, please contact our customer service immediately at info@avaboutiquecalifornia.com and attach photos of the damage to your email. Please do not return the item without first providing photos, as we may otherwise be unable to find a suitable solution for you. Our customer service team will process your message as quickly as possible and work with you to find the best solution.

It has already been 10 business days and I still haven’t received my package — what should I do?

We’re sorry this has happened. Have you checked the Track & Trace code? Sometimes parcels are held by customs. If that’s the case, please wait an additional 3 days. We apologize for the inconvenience, but in 99% of cases the package is still delivered. Have you waited 10 business days plus 3 extra days and still haven’t received anything? Then please contact us, and we will work with you to find a solution.

Can I cancel or change my order?

We understand that plans can change. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes once your order has been processed.

Do you offer refunds or exchanges?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your order to arrange a refund or exchange.

Which payment methods do you accept?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your order to arrange a refund or exchange.

How can I contact customer service?

Our customer service team can be reached by email. You can contact us at info@avaboutiquecalifornia.com . You can also find our contact details on the “ Contact ” page on our website.

Isabella | Women's Oversized Merino Wool Hooded Turtleneck Sweater

Name: Isabella | Women's Oversized Merino Wool Hooded Turtleneck Sweater
Brand: Elle Charleston
Price: 66.95 USD
Availability: InStock

$133.95 $66.95 Save 50%

Tax included.

Color

Green

Gray

Brown

Blue

Almost sold out – Delivery by: —

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This Women's Oversized Merino Wool Hooded Turtleneck Sweater is your go-to choice for effortless warmth and everyday elegance. Cut in a relaxed, oversized silhouette with a cozy hood and drawstring detail, it wraps you in softness that works as hard as it looks good, perfect for women who want comfort without sacrificing style.

Why You'll Love It

Hooded Turtleneck Design: The raised neckline paired with a functional hood gives you extra warmth and a polished, layered look in one piece.
Oversized Relaxed Fit: The roomy silhouette drapes beautifully and allows for easy layering over long-sleeve tops or fitted tees.
Ribbed Cuffs and Hem: Ribbed detailing at the cuffs and waistband keeps the shape neat and locks in warmth on cooler days.

Perfect For

Pair it with white wide-leg pants for a clean weekend look, or layer it over a collared shirt for casual office days. Wear it on morning coffee runs, cozy evenings at home, or city errands when you want to look put-together without any effort.

Care Instructions

Hand wash or machine wash cold on a gentle cycle.
Do not bleach.
Lay flat to dry, do not tumble dry.
Cool iron if needed, avoiding the hood drawstring.

Frequently Asked Questions

Does this sweater have a true turtleneck or just a high neckline?
It features a hooded turtleneck design, combining a high, close-fitting neckline with a functional hood and drawstring closure for extra coverage and warmth.

How does the fit run on this sweater?
The sweater is cut in an intentionally oversized, relaxed silhouette. If you prefer a closer fit, consider sizing down one size.

What sizes are available?
This sweater is available in S, M, L, XL, and 2XL.

How can I style this sweater?
It pairs beautifully with white wide-leg pants or jeans for a casual look, or layer it over a collared shirt for a smart-casual office outfit.

Size Chart

Size	Bust	Waist	Shoulder	Length
S	86 cm / 33.9 in	66 cm / 26.0 in	34 cm / 13.4 in	66 cm / 26.0 in
M	90 cm / 35.4 in	70 cm / 27.6 in	35 cm / 13.8 in	67 cm / 26.4 in
L	94 cm / 37.0 in	74 cm / 29.1 in	36 cm / 14.2 in	68 cm / 26.8 in
XL	98 cm / 38.6 in	78 cm / 30.7 in	37 cm / 14.6 in	69 cm / 27.2 in
2XL	102 cm / 40.2 in	82 cm / 32.3 in	38 cm / 15.0 in	70 cm / 27.6 in

We ship all orders using UPS shipping with full tracking, ensuring a fast, secure, and reliable delivery experience.

For a limited time, this premium UPS shipping is completely free. Take advantage while the offer is available.

Doesn't fit? No problem! You can exchange or return it anytime, with a 30-day return policy.

Isabella | Women's Oversized Merino Wool Hooded Turtleneck Sweater

Frequently Asked Questions

Size Chart

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